Privacy Policy

Last updated: June 2026

Who We Are

Resin Driveways Bournemouth is a trading name of RENOPRO SOUTHERN LIMITED, a company registered in England and Wales. When this policy refers to "we", "us" or "our", it means RENOPRO SOUTHERN LIMITED, trading as Resin Driveways Bournemouth.

Our trading address (used for all correspondence, contact and operational purposes) is:

The registered company address for RENOPRO SOUTHERN LIMITED (for legal and statutory correspondence only) is:

  • Company: RENOPRO SOUTHERN LIMITED
  • Registered address: 44 Percy Road, Yeovil, BA21 5AJ

What Data We Collect

When you submit the contact or quote request form on this website, we collect:

  • Your name
  • Your email address
  • Your phone number
  • The service you are enquiring about
  • Any additional detail you choose to include in your message

We do not collect payment information through this website. We do not use cookies for tracking or advertising purposes beyond basic functionality.

How We Use Your Data

We use the information you submit solely to respond to your enquiry and, where relevant, to arrange a free site visit and quote. We do not use your data for marketing purposes without your consent, and we do not sell or share your data with third parties for their own marketing.

Legal Basis For Processing

We process your personal data on the basis of:

  • Legitimate interests - responding to an enquiry you have sent us about our services
  • Performance of a contract - where you have engaged us to carry out work, processing your details is necessary to fulfil that contract

Third-Party Services

Form submissions on this website are processed via Web3Forms, a third-party form handling service. Your submission data is forwarded to our email inbox via their platform. Web3Forms' own privacy policy applies to the handling of your data within their systems.

This website is hosted on Cloudflare Pages. Cloudflare may process basic request metadata (IP addresses, timestamps) as part of their infrastructure. Cloudflare's privacy policy applies to this processing.

Data Retention

We retain enquiry data for as long as is necessary to fulfil the purposes described in this policy, and in line with any legal, accounting or contractual requirements. Enquiries that do not result in a contract are typically deleted within 12 months of the last communication. Where a contract is entered into, records are retained for the duration of any applicable guarantee period and as required by law thereafter.

Your Rights Under UK GDPR

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Rectification - request that we correct inaccurate data
  • Erasure - request deletion of your data where there is no lawful reason to retain it
  • Restriction - request that we limit how we use your data
  • Portability - receive your data in a structured, machine-readable format where applicable
  • Objection - object to processing based on legitimate interests

To exercise any of these rights, contact us at resindrivewaysbournemouth@gmail.com or by post to the trading address above. We will respond within one calendar month.

Complaints

If you have a concern about how we handle your personal data, we would appreciate the opportunity to resolve it directly - please contact us in the first instance. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Changes To This Policy

We may update this privacy policy from time to time. The current version will always be available at this URL. If we make significant changes, we will update the date at the top of this page.